16inch Electric Bud Trimmer – Wet or Dry Desktop Bud Leaf Trimmer Machine with Visual Cutting,Outlet Port,Silicone Tray for Twisted Spin Cut Plant Leaf and Flower

The trimmer was received quickly from Amazon. I opened it to make sure all was good and the unit wasnt DoA. Which i encourage always especially if its a gift or you won’t use it for months. *Fool me once return window! Anyway. There was an empty bag kind of haphazardly placed in the top portion of the box. Not off to a great start but It’s parts (dry trim grate,both halves of the power cord,and an extra blade) were all neatly packed inside the unit which had its windows held closed by tape for shipping. Got to the bottom of the box and there was no silicone tray. At which point I realized what was probably supposed to be in the top portion of the box in the bag. Upon a closer look at everything you could see it had be opened and retaped. Albeit pretty precisely. So I’m guessing I got a returned unit of some kind from Amazon. I reached out to the company and I am more than happy with what they did to make it right even though it was more than likely an Amazon problem.As for the unit, it looks and feels super well built and solid. I’d except a long service life from its look and feel. I guess time will tell. It has not been used yet except for having been turned on to try the controls to make sure it functions properly. The motor and switches are smooth and work well. Just make sure all are off and turned down before plugging it in! This was purchased as a gift so I probably won’t update the review unless the thing blows up on him or they never send me the replacement tray. Either way I think it’s safe to say if you need one buy one. This brand is well build and the customer support actually gets back to you fast and will help you! A vinvin ya?